What You Need to Know About Your Rights and Our Policies
Access depends on local law. The platform is available where local law permits online entertainment services. We recommend reviewing the applicable regulations in your area before opening an account. If access is restricted in your jurisdiction, the site will not allow registration.
We collect your email, phone number, and payment details when you register. This information is used to verify your identity, process deposits and withdrawals through Touch 'n Go, GrabPay, Boost and FPX, and secure your account. We do not collect unnecessary data or track your activity outside the platform.
Log in to your account and go to Settings, then Privacy and Legal. Select Request Data Access and submit the form. You will receive a confirmation email and a download link within five business days containing all personal information we hold about you.
Yes. Submit an account-deletion request through the Privacy and Legal section in your account portal. We delete your personal information within thirty days, though transaction records may be retained for the period required by applicable financial regulations in Malaysia. You will receive confirmation by email once deletion is complete.
We do not sell or share your personal information with third parties for marketing purposes. We share data only with payment processors such as Touch 'n Go, GrabPay, Boost and FPX to complete transactions, and with regulatory authorities when required by law in Malaysia.
When we update our legal or data policies, we post a notice on the homepage and send an email to your registered address. Major changes take effect thirty days after notification. You can review the current version anytime in the account portal under Legal Policies.
Your password is hashed and never stored in plain text. Two-factor authentication is available in account settings. We monitor login activity and send email alerts if we detect unusual access patterns. If necessary, we temporarily lock your account until you verify the login through a secure link.